Erratic Ethernet Connection

Last Review:

Products Affected:

SQ2020 2F8, SQ2040 2F16 and SQ2040 4F16 with inbuilt Ethernet. Received before 19/09/2007

Serial Numbers: 

SQ2020 2F8 in the range of KS0730016 - KS0706016
SQ2040 in range of KV0706006 - KV0736005

Issue:

SQ2020 2F8, SQ2040 2F16 and SQ2040 4F16 will not communicate over inbuilt Ethernet after external power loss. This will only occur when connecting to the inbuilt Ethernet.

Symptoms:

Communication will fail using the inbuilt Ethernet of the logger after an external mains power fail. The Ethernet LEDS will show no communication.

Solution:

The immediate solution is to reset the logger, this can be done from the logger keys:

If this proves to be impractical, please return the logger to Grant Instruments for a warranty modification.

Contact:

Should you have any questions regarding this technical notification then please do not hesitate to contact your local dealer or the Grant Instruments technical support department. acquisitiontech@grant.co.uk

Date of Issue: 09/2007

Version: TN-20XX-01