Last Review: 20-09-2007
Products Affected:
SQ2020 2F8, SQ2040 2F16 and SQ2040 4F16 with inbuilt Ethernet.
Received before 19/09/2007
Serial Numbers:
SQ2020 2F8 in the range of KS0730016 - KS0706016
SQ2040 in range of KV0706006 - KV0736005
Issue:
SQ2020 2F8, SQ2040 2F16 and SQ2040 4F16 will not communicate
over inbuilt Ethernet after external power loss. This will only
occur when connecting to the inbuilt Ethernet.
Symptoms:
Communication will fail using the inbuilt Ethernet of the logger
after an external mains power fail. The Ethernet LEDS will show no
communication.
Solution:
The immediate solution is to reset the logger, this can be done
from the logger keys:
If this proves to be impractical, please return the logger to
Grant Instruments for a warranty modification.
Contact:
Should you have any questions regarding this technical
notification then please do not hesitate to contact your local
dealer or the Grant Instruments technical support department. acquisitiontech@grant.co.uk